Description
J7 Media is looking for a team lead to supervise and support its team of Google account managers.
As a Google Ads Team Leader, you'll be responsible for coaching and supporting the Google team, overseeing their advertising strategies and ensuring excellent customer satisfaction. Thanks to your expertise, you'll play a key role in developing effective strategies and proactively managing campaigns, while helping to resolve customer issues and continuously improve our Google Ads offering.
In short, we want you to help us scale our Google department!
Main Responsabilities
- Supervise account managers in the management and optimization of their Google Ads campaigns, ensuring the overall performance of customer accounts.
- Assist account managers in resolving customer complaints or concerns, ensuring prompt and effective follow-up.
- Challenge and evaluate proposed Google Ads strategies, providing recommendations to maximize campaign results and impact.
- Collaborate with account managers to improve customer performance reports and suggest areas for optimization.
- Ensure that campaigns respect Google Ads best practices and the specific objectives of each customer.
- Hold regular meetings to discuss campaign performance, optimization strategies, and customer feedback.
- Work closely with the creative team to ensure that ad content is aligned with proposed strategies.
- Contribute to the success of the agency by collaborating on content creation for our podcasts and the J7 Academy.
Profile Required:
- A minimum of 5 years' experience in Google ad campaign management, including at least 2 years in team management or supervision.
- Agency experience.
- Expert command of Google Ads and Google Analytics, with in-depth knowledge of best practices and advanced strategies (bidding strategy, match types, quality score).
- A strong sense of customer satisfaction, with the ability to handle complaints and maintain trusting relationships with customers.
- Proven performance analysis skills, able to challenge strategies to ensure the most optimal results.
- Excellent understanding of the basics of digital marketing (CPC, CPA, ROAS, CTR, CVR, etc.).
- Strong organizational skills and ability to manage multiple priorities simultaneously.
- Professionalism, rigor and autonomy.
- Bilingualism in French and English (oral and written) required.
J7 Media Advantages
- Work from home.
- Group insurance paid 75% by employer.
- Group RRSP.
- 3 weeks vacation + 5 days floating vacation.
- Paid sick leave.
- Access to a telemedicine platform.
- Ongoing training and advancement opportunities.
- Numerous team activities.
